Privacy Policy

1.1. Data you provide voluntarily when filling out forms on the website:

1.2. Data collected automatically when using the website:

• name and surname, phone number, email address;
• organization name (for B2B requests), message or request text;
• device IP address, browser type and operating system;
• pages visited on the site, date and time of visit, referrer.

Collected personal data is used exclusively for the following purposes:

• processing of requests and commercial inquiries submitted through Site forms;
• communication with potential partners, suppliers and buyers;
• providing information on delivery terms, prices and product range;
• improving Site performance based on analytical data;
• compliance with the legislation of the Republic of Kazakhstan.

SevEsilZerno LLP takes necessary organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure or destruction.

Personal data is stored no longer than necessary to achieve the processing purposes, or until consent is withdrawn, unless otherwise required by law.

• restricted access to personal data — only authorized employees;
• use of secure HTTPS connection on the Site;
• regular monitoring of data collection, storage and processing systems;
• storage of data on servers compliant with information security requirements.

SevEsilZerno LLP does not sell, transfer or disclose personal data to third parties, except in the following cases:

• transfer of data to analytics services (Google Analytics, Meta Pixel) in anonymized form to improve Site performance;
• transfer of data at the request of authorized state authorities of the Republic of Kazakhstan;
• transfer of data through email and Telegram services solely for the processing of incoming requests by company employees.

The Site uses cookies to ensure proper operation and to collect analytical data. The Site uses Google Analytics, Google Search Console and Meta (Facebook) Pixel.

You can disable cookies in your browser settings. Disabling cookies may affect Site functionality.

In accordance with the Law of the Republic of Kazakhstan 'On Personal Data and Their Protection', you have the right to:

• receive information about which of your personal data is being processed;
• request correction of inaccurate or incomplete personal data;
• request deletion of personal data in the absence of legal grounds for further processing;
• withdraw consent to personal data processing at any time;
• file a complaint with the authorized body for personal data protection.

The Site is available in Russian, Kazakh and English. In case of discrepancies between language versions, the Russian version takes precedence.

SevEsilZerno LLP reserves the right to make changes to this Policy. The current version is always published at esilzerno.kz/privacy. Continued use of the Site after the publication of changes means your consent to the updated Policy.

For all questions related to personal data processing, please contact: SevEsilZerno LLP, Republic of Kazakhstan, North Kazakhstan Region, Petropavlovsk, 116A Leningradskaya Street, info@esilzerno.kz, +7 (777) 082-77-13.